AMS Imaging/Australian Microfilm Services (AMS)

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AMS

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Customer Survey

Please take a few minutes to complete the following questionnaire

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Please select the rating closest to your opinion to the following questions:

1.	Overall, how would you describe the service provided by AMS?
	A	Excellent	Comments?
	B	Good
	C	Poor

2.	How does AMS' service compare with that provided by other scanning/archiving organisations?
	A	Better	Comments?
	B	Much the same
	C	Poorer

3.	How would you describe the delivery time between placement and completion of an order?
	A	Excellent	Comments?
	B	Average
	C	Too long

4.	How well do you feel AMS communicates with you regarding the progress of your requirement?
	A	Very Well	Comments?
	B	Average
	C	Insufficiently

5.	How would you describe the packaging and condition of AMS’ product on receipt by you?
	A	Excellent	Comments?
	B	Good
	C	Adequate

6.	How would you describe the accuracy and timeliness of AMS accounts and invoices?
	A	Excellent	Comments?
	B	Good
	C	Adequate

7.	Could you suggest areas AMS might consider to improve the quality of our products/services?

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AMS respects and values your privacy.
Therefore the information collected from this form will only be used for internal purposes.
We will not disclose the information with other companies.
For more details about our Privacy Policy Contact AMS.

THANK YOU FOR YOUR ASSISTANCE AND CO-OPERATION

Last Update: Wednesday, 14-Nov-2007 16:28:19 EST