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Customer Survey

Please take a few minutes to complete the following questionnaire or click here to download form (PDF)

Form Completed by
(Name) * (Position Title)

Company:
Email: *
Address:
Phone:    Fax:  

Please select the rating closest to your opinion to the following questions:

1.  Overall, how would you describe the service provided by AMS?
  A Excellent
  B Good
  C Poor
2.  How does AMS' service compare with that provided by other scanning/archiving organisations?
  A Better
  B Much the same
  C Poorer
3.  How would you describe the delivery time between placement and completion of an order?
  A Excellent
  B Average
  C Too long
4.  How well do you feel AMS communicates with you regarding the progress of your requirement?
  A Very Well
  B Average
  C Insufficiently
5.  How would you describe the packaging and condition of AMS’ product on receipt by you?
  A Excellent
  B Good
  C Adequate
6.  How would you describe the accuracy and timeliness of AMS accounts and invoices?
  A Excellent
  B Good
  C Adequate
7.  Could you suggest areas AMS might consider to improve the quality of our products/services?
 
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  Would you like a response from this survey?
  AMS respects and values your privacy. Therefore the information collected from this form will only be used for internal purposes. We will not disclose the information with other companies or use it in any way than collecting feedback as part of our quality system. For more details about our Privacy Policy Contact AMS
 
 

Thank You for helping us to improve :)

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